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At Next Edge Era, we believe that great people build great businesses. We’re always looking for passionate, talented, and driven individuals who are ready to make an impact. Whether you’re an experienced professional or just starting your career, you’ll find opportunities to learn, grow, and work on meaningful projects in a supportive environment. Join us and become part of a team that’s shaping the future with creativity, technology, and excellence.
Position Title
General Services Officer (GSO)
Duty Station
Islamabad, Pakistan
Reports To
Operations Manager / Administration Manager / Country Director (as applicable)
Position Summary
The General Services Officer is responsible for ensuring the efficient delivery of administrative, logistical, procurement, facility management, transportation, and general office support services. The incumbent ensures that organizational operations are conducted efficiently, safely, cost-effectively, and in compliance with applicable policies, procedures, and regulatory requirements.
Key Responsibilities
Administration
- Manage daily office administration and operational support.
- Supervise administrative support staff, drivers, office assistants, and outsourced service providers.
- Maintain office supplies and equipment inventories.
- Coordinate office maintenance and repairs.
- Ensure effective document management and record keeping.
Facilities Management
- Oversee office facilities, utilities, and infrastructure.
- Coordinate preventive maintenance of office premises.
- Ensure workplace health, safety, and security standards are maintained.
- Liaise with landlords, building management, and maintenance contractors.
Procurement and Asset Management
- Coordinate procurement activities in accordance with organizational procurement policies.
- Obtain quotations and evaluate suppliers.
- Maintain vendor databases and service contracts.
- Manage inventory, fixed assets, and asset registers.
- Coordinate annual physical asset verification.
Logistics and Transportation
- Manage the organization’s vehicle fleet.
- Coordinate travel, transportation, and logistics arrangements.
- Monitor vehicle maintenance schedules, fuel consumption, and insurance.
- Ensure drivers comply with safety regulations and organizational procedures.
Contract Management
- Administer service agreements and vendor contracts.
- Monitor contractor performance and service delivery.
- Process contract renewals and maintain contract documentation.
Security and Safety
- Coordinate office security arrangements.
- Support emergency preparedness and business continuity initiatives.
- Ensure compliance with occupational health and safety requirements.
- Liaise with security service providers and relevant authorities when necessary.
Budget and Financial Support
- Prepare and monitor administrative budgets.
- Review invoices and support payment processing.
- Monitor operational expenditures and recommend cost-saving measures.
Compliance
- Ensure compliance with organizational policies and applicable local laws.
- Support internal and external audits by maintaining accurate records.
- Monitor adherence to procurement, asset management, and administrative procedures.
Stakeholder Coordination
- Liaise with government offices, vendors, service providers, and utility companies.
- Coordinate with internal departments to ensure timely support services.
- Build and maintain productive working relationships with stakeholders.
Qualifications
- Bachelor’s degree in Business Administration, Public Administration, Management, Supply Chain, Logistics, or a related field.
- A Master’s degree is desirable.
- Professional certifications in procurement, logistics, facilities management, or project management are an advantage.
Experience
- Minimum 5–7 years of progressively responsible experience in administration, general services, logistics, procurement, or facilities management.
- Experience with international organizations, embassies, UN agencies, NGOs, or multinational companies is highly desirable.
- Demonstrated experience supervising administrative staff and managing service contracts.
Skills and Competencies
- Strong organizational and planning skills.
- Excellent communication and interpersonal abilities.
- Sound knowledge of procurement and contract management.
- Budget preparation and financial monitoring skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple priorities under tight deadlines.
- High ethical standards and integrity.
- Proficiency in Microsoft Office Suite and enterprise resource planning (ERP) systems.
- Excellent written and spoken English and Urdu.
Core Competencies
- Client Orientation
- Accountability
- Integrity and Professionalism
- Teamwork and Collaboration
- Planning and Organizing
- Results Orientation
- Communication
- Leadership and People Management
- Risk Management
- Continuous Improvement
Working Conditions
The position is based in Islamabad and may require travel within Pakistan. Occasional work outside normal office hours may be necessary to support operational requirements and emergency situations.
Position Title
Office Assistant / Cleaner (Female)
Department
Administration
Reports To
Administration Officer / General Services Officer / Office Manager
Duty Station
Islamabad, Pakistan (or as applicable)
Position Summary
The Office Assistant / Cleaner is responsible for maintaining a clean, hygienic, safe, and organized office environment. The incumbent also provides basic office support and hospitality services to employees and visitors, ensuring that office facilities are maintained to a high standard.
Key Responsibilities
Cleaning and Housekeeping
- Clean and sanitize offices, meeting rooms, reception areas, kitchens, washrooms, and common areas.
- Sweep, mop, vacuum, and dust office premises on a daily basis.
- Empty waste bins and dispose of waste in accordance with office procedures.
- Clean windows, doors, furniture, office equipment, and fixtures as required.
- Replenish toiletries, soap, tissues, and other hygiene supplies.
Hospitality Support
- Prepare and serve tea, coffee, water, and refreshments to staff and visitors.
- Assist in arranging refreshments for meetings, workshops, and official events.
- Maintain cleanliness and organization of the pantry/kitchen area.
Office Support
- Assist with photocopying, filing, and other basic administrative tasks when required.
- Support the setup of meeting rooms before and after meetings.
- Report maintenance issues, damaged equipment, or safety hazards to the supervisor.
- Assist in receiving office supplies and maintaining storage areas.
Health, Safety, and Hygiene
- Follow workplace health and safety procedures.
- Use cleaning materials and equipment safely and responsibly.
- Maintain high standards of personal hygiene and professional appearance.
- Ensure cleaning equipment and supplies are stored securely after use.
Other Duties
- Perform additional office support duties assigned by the supervisor.
- Assist during official events and special office activities when required.
Qualifications
- Minimum Middle School or Matriculation (Secondary School Certificate) preferred.
- Basic literacy and numeracy skills.
Experience
- At least 1–2 years of relevant experience in office cleaning, housekeeping, hospitality, or a similar role.
- Experience in corporate offices, NGOs, embassies, or international organizations is an advantage.
Skills and Competencies
- Knowledge of cleaning methods and hygiene standards.
- Ability to operate basic cleaning equipment safely.
- Good interpersonal and communication skills.
- Courteous, trustworthy, and service-oriented.
- Ability to work independently and as part of a team.
- Punctual, reliable, and physically fit to perform cleaning duties.
Core Competencies
- Integrity and Professionalism
- Responsibility and Accountability
- Attention to Detail
- Time Management
- Teamwork
- Customer Service Orientation
- Reliability
Working Conditions
The position is office-based and may require standing, walking, lifting light items, and performing routine cleaning tasks throughout the working day. Occasional support during meetings or office events outside regular working hours may be required.
Job Title: Social Media Officer
Years of Experience: Minimum 1.5 years
Education: Bachelor’s degree (required)
Company Name: Next Edge Era
Employment Type: Full-time
Reporting Location: F17, Islamabad, Pakistan (پاکستان)
Job Summary
As the Social Media Officer, you are the voice of our brand online. You take ownership of creating, managing, and growing our social media presence, ensuring that every post, story, and interaction reflects professionalism, creativity, and customer focus.
You understand that social media is not just about posting—it’s about building relationships, engaging audiences, and driving results. You combine creativity with responsibility, turning ideas into impactful campaigns that support sales, marketing, and brand visibility.
Key Responsibilities
Content Creation & Management
- You create, schedule, and manage engaging content across all social media platforms (Facebook, Instagram, LinkedIn, TikTok, YouTube, etc.).
- You design graphics, write captions, and produce videos that align with brand identity and business goals.
- You manage a content calendar, ensuring consistency, variety, and relevance in all posts.
Community Engagement
- You interact with followers by responding to comments, messages, and inquiries promptly.
- You build meaningful relationships with customers, partners, and influencers.
- You monitor conversations about our brand and ensure a positive online reputation.
Campaigns & Strategy
- You plan and execute social media campaigns to support product launches, promotions, and company events.
- You collaborate with the sales and e-commerce teams to drive traffic and increase online sales.
- You identify trends and apply creative ideas to keep TPFG relevant in the digital space.
Analytics & Reporting
- You track key performance metrics (engagement, reach, impressions, clicks, conversions).
- You prepare regular reports for management, highlighting wins and areas of improvement.
- You use insights to refine content and campaign strategies for better results.
Collaboration
- You work closely with graphic designers, video editors, and SEO officers to ensure integrated marketing efforts.
- You coordinate with sales and customer service to address customer feedback and promote services.
- You partner with external agencies, influencers, and media outlets when required.
Brand Development
- You maintain a consistent tone, style, and visual identity across platforms.
- You ensure all communication reflects trust, professionalism, and customer-first values.
- You actively contribute to strengthening Seven Tides Digital’s digital brand identity.
Qualifications:
- Bachelor’s degree in business administration, or a related field.
- Minimum of 2 years of experience in digital marketing or a similar role.
- Excellent communication and negotiation skills.
- High level of attention to detail and strong organizational skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Problem-solving skills and the ability to handle difficult conversations professionally.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A collaborative and dynamic work environment.
Job Timings: 5 days a week (Mon-Fri)
Work Location: In person